We use your physical address to ensure that we efficiently serve you and give you information which is relevant to you.

We use your email address to ensure that we efficiently serve you and give you information which is relevant to you. We do not share your email with third parties.

Your User ID and password are unique identifiers that protect access to your personal profile information and transaction history. We restrict access to your individual purchase records, account balances and payment history to authorized personnel only.

We keep the phone numbers you provide on file to notify you in case there's a problem with your order, purchase, shipment or transaction..

Credit card numbers are used only for payment processing and fraud protection; we don't retain them for any other purposes.

We will not, under any circumstances, share your personal information with any company outside the IBC Japan group, or third parties acting on our behalf, such as those involved in freight forwarding, shipping or customs services.

We do not disclose, nor do we reserve the right to disclose, any nonpublic personal information about our current or former customers to anyone, except as permitted by law. We take our responsibility to protect your nonpublic personal information very seriously.

Whenever we collect information about you, we restrict access to your nonpublic personal information to our employees and those third parties who need the information to respond to your inquiries, to provide better customer service, and to provide products, services and other information you have requested from us. We explain the importance of protecting your nonpublic personal information to our employees and take appropriate measures to enforce employee responsibilities regarding our Privacy Policy.

We also maintain physical, electronic and procedural safeguards to protect the confidentiality and security of the information we collect. We require any third party who receives information about you from us to agree to keep that information confidential and to use the information only as permitted by law.

We appreciate your business and the opportunity to assist you in understanding our Privacy Policy. We hope that you have found this information to be useful and we appreciate the opportunity to continue to serve you in the future. If you have any questions about our privacy policies, please feel free to contact us.